Delphi recently announced at its annual Automotive Aftermarket Products Expo (AAPEX) press conference in Las Vegas, Nev., that it has entered into an agreement with Auto Club Enterprises, the nation’s largest AAA affiliate, to produce and market Delphi’s aftermarket telematics “plug-and-play” device to its AAA members. This new technology will provide additional benefits to members, such as convenient mileage verification, remote door unlock, vehicle preventative maintenance and GPS vehicle location enabling faster emergency roadside service.
In a press release, Frank Ordoñez, president of Delphi Product and Service Solutions, said, “We have been diligently working with Auto Club Enterprises during the past year on a pilot program to integrate Delphi’s telematics technology into their communications infrastructure. We are honored to provide this service to a company that shares a long heritage like Delphi, and we look forward to a successful relationship for years to come. With this announcement, we are bringing telematics and its business model to the aftermarket. Telematics has become a vehicle electronics reality.”
By using the Delphi telematics device, users will be able to connect to a diagnostic port most frequently located under the vehicle dashboard enabling wireless communications between Auto Club Enterprises and members.
Auto Club Enterprises CEO, Tom McKernan, said, “We’re pleased to begin the initial roll out of the telematics product in Texas, and other states will follow. The strategic relationship between two companies with a long history servicing automotive consumers can only translate to great benefits for our members.”
By leveraging Delphi telematics technology, Auto Club Enterprises positions itself as a complete telematics solutions provider to its members, offering a vehicle relationship management experience including services such as Enhanced roadside service which helps to locate members quickly and accurately when they need help at the side of the road; perform remote diagnostics to collect information on a potential vehicle problem; reduce a service call’s time-to-resolution to get members back on the road more quickly.
It also provides preventative maintenance that keep members informed of vital vehicle information, such as diagnostic codes and vehicle location that assist members in locating their vehicles and remote door unlock which remotely help members who are locked out of their vehicle.
Calvin Azuri is a contributing editor for TMCnet. To read more of Calvin’s articles, please visit his columnist page.Edited by
Jaclyn Allard