With the recent emergence of convergent services, the creation and implementation of cost and time-effective integration solutions has gained more significance for service providers. Customers’ constant demand for new services is on the increase.

 

In response to the growing needs of satellite Internet access providers, Comarch (News - Alert) has recently released a comprehensive solution – the Comarch Satellite Package.

 

Comarch has developed a solution combining pre-integrated CRM, BSS and network management systems. With a unified data model and product catalog across the entire solution, it will meet the requirements of even the most demanding service providers.

The Comarch solution has the ability to fully control and monitor all orders and transactions passing through its layers, from sales channels, billing, back office, to provisioning and fulfillment. This will be viewed as a significant feature by the broadband providers.

 

One important aspect which will give the customer satisfaction is that although the system’s main processes are available out-of-the-box, the flow of orders and other business processes can be easily reconfigured by the customer, depending on the specific business requirements. Hence customization to suit individual needs is possible.

Retail and wholesale satellite Internet access providers benefit equally, as the solution is ideal for both.

It helps to achieve a seamless customer experience through offering high quality services, while at the same time it facilitates control over rational expenses.

 

As of now, the satellite business does seem to be flourishing, but there is no certainty that it will do so in the future. When the boom bubble bursts, operators will have to defend their position in a market which is intensely competitive.

 

Anticipating such a scenario, Comarch has offered a new solution that is perfectly tailored to the requirements of a competing market. The solution is built upon a stale core, but still offers flexibility and modularity. In view of this, Piotr Piatosa, VP Telecommunications and Member of the Board, Comarch, SA felt it to be a relatively safe option for all satellite broadband providers.

Comarch is a leading global supplier of key industry standard compliant software solutions and services for telecommunications service providers. Comarch is highly experienced in solution integration. The flexible and modular Satellite Package has been designed to work seamlessly with service providers’ existing data models and system.

 

In a recent news release, Comarch has announced a new solution for mobile operators which help mobile operators with entering the M2M market Comarch has designed a platform which contains the necessary features for operators to provide services for M2M partners.